Testimonials Whalen Restoration Services Inc.

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"Turning what was initially a disaster into an incredibly beautiful dream"

May 2, 2019

Dear Bill, Mary, John and Jose,

We would like to thank you and your staff for turning what was initially a disaster into an incredibly beautiful dream, much beyond our imagination! Even the nightmare (especially for Craig!) of walking into a steamy, flooded home with a waterfall in the dining room was readily remedied by the immediate arrival of our plumber, quickly followed by your expert team.

Beginning on that first evening, you and your staff provided the much-needed assurance that you would help us through the process of restoring our home. You all held your promises and helped make our Cape Cod dream a reality!

You and your staff were always professional, attentive and also honest with your opinions regarding our own ideas and we truly appreciate that. We cannot say enough about how wonderful your staff has been to us. We would like to thank Mary for kindly responding to our calls/emails and for conveying our messages to your team. We can’t thank John enough for his expertise and attention to detail, as well as his patience and frequent communication with us throughout the entire project. We want to thank Jose for his ideas and beautiful craftmanship and carpentry. As you well know, we highly value your company’s expertise which is why even after our renovation/restorations were completed, we asked you to construct our new deck and fireplace mantel ~ we just love what John and Jose and team did with them both!

Our final thanks goes to you Bill for helping us through the whole process from beginning to end ~ your job of negotiating with insurance companies isn’t as “pretty” as a built-in cabinet or fireplace mantel, but without your dedication and persistence, none of it can happen. Thank you also for gathering this wonderful staff and obviously maintaining a culture of pride and excellence in the work that you all do.

We are greatly thankful to you all for our “new” home… so until our next “project, feel free to stop by and say hi when you are in our neighborhood!

With kind regards,

Janet + Craig Post
Harwich, MA

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