Testimonials Whalen Restoration Services Inc.

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"You've built a company you can be proud of and a professional staff that has pride"

September 5, 2012

Irene & David Bent
Osterville, MA

September 5, 2012

William Whalen, President
Whalen Restoration Services, Inc.
22 American Way
South Dennis, Massachusetts 02660

Dear Mr. Whalen,

In early August my family and I experienced a horrible crisis in our home. Our fire extinguisher had exploded and sent white, powdery dust throughout our home; just about everything was coated or filled with white powdery dust. As you can imagine, my husband and I were shocked and quite upset at the condition of our home and belongings. Everything was a mess!

I would like to express my thanks and gratitude to Whalen Restoration Services and the compassionate, professional staff we encountered. From Kathleen, your receptionist, who responded quickly to our crisis with compassion and efficiency and sent Mike Raymond to our home to assess the problem. Mike, almost immediately, had a crew at our home to begin the tedious process of “restoring” our home to normal. Mike took charge of the situation. His knowledge and professionalism to assess the damages and to contact the necessary people to handle cleaning of our belongings was appreciated. If we had any questions or concerns, Mike was just a phone call away.

I was very impressed with the cleaning crew: Jonathan, Jason, Glenn and Greg Martin (ChemDry division) worked diligently, and efficiently cleaning dust from every nook and cranny, up down and in between. They are extremely self motivated young men, who demonstrated professional behavior and courtesy at all times.

Our home was finally back to normal and a horrible situation was remedied by your fine staff. I would highly recommend Whalen Restoration to anyone in need of your services. You’ve built a company you can be proud of and a professional staff that has pride in their company.

Thank you, again!

Sincerely,
Irene & David Bent

( Osterville, MA )

 

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